Privacy Policy

Effective Date: 04/01/2025

At Dosha Bodywork & Wellness LLC ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with us, or use our services. By accessing our services, you agree to the terms outlined in this policy.

1. Introduction

• Purpose: To inform you about our practices regarding the collection and use of personal information.
• Scope: This policy applies to all clients, visitors to our website, and users of our services.

2. Information We Collect

A. Personal Information

We may collect the following types of personal information:

• Contact Information:

1. Name
2. Address
3. Phone number
4. Email address

• Demographic Information:

1. Date of birth
2. Gender

• Identification Information:

1. Driver's license number (if required)

• Payment Information:

1. Credit or debit card details
2. Billing address

• Health Information:

1. Medical history
2. Current health conditions
3. Medications
4. Allergies
5. Treatment preferences

• Appointment Information:

1. Dates and times of appointments
2. Services requested or provided

B. Non-Personal Information

• Website Usage Data:

1. IP address
2. Browser type
3. Pages visited
4. Time spent on pages
5. Cookies and similar technologies

3. How We Collect Information

A. Directly from You

• During Appointments: Information provided verbally or through intake forms.
• Online Forms: When you fill out forms on our website (e.g., contact forms, appointment requests).
• Email and Phone Communications: Information provided when you contact us.

B. Automatically

• Cookies: Small files stored on your device to enhance website functionality.
• Web Beacons: Pixel tags used to track user interaction with emails and website content.
• Analytics Services: Third-party services (e.g., Google Analytics) that collect usage data.

C. From Third Parties

• Referral Sources: Information from other healthcare providers or referral partners.
• Social Media Platforms: If you interact with us through social media.

4. Use of Information

We use your information for the following purposes:

A. Service Delivery

• Scheduling Appointments: Managing bookings and confirmations.
• Providing Services: Tailoring massage therapy sessions to your needs.
• Payment Processing: Handling transactions securely.

B. Communication

• Administrative Messages: Appointment reminders, updates, and service-related communications.
• Marketing Communications: Newsletters, promotions, and special offers (with your consent).

C. Compliance and Legal Obligations

• Regulatory Compliance: Adhering to state and federal laws, including health regulations.
• Legal Proceedings: Responding to court orders or legal processes.

D. Improvement of Services

• Feedback Collection: Gathering insights to enhance our services.
• Data Analysis: Understanding client preferences and trends.

5. Disclosure of Information

We may share your information under the following circumstances:

A. With Your Consent

• Referrals: Sharing information with other healthcare providers at your request.
• Testimonials: Using your feedback with explicit permission.

B. Service Providers

• Third-Party Vendors: Companies that assist with payment processing, scheduling, or marketing. They are required to protect your information.

C. Legal Requirements

• Compliance with Laws: When disclosure is necessary to comply with legal obligations.
• Protection of Rights: To protect the rights, property, or safety of our business, clients, or others.

6. Data Security

A. Security Measures

• Encryption: Protecting data transmission through SSL/TLS encryption.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Physical Security: Securing physical records in locked cabinets or secure facilities.
• Regular Assessments: Monitoring and updating security practices.

B. Your Responsibilities

• Password Protection: Keeping your account credentials confidential.
• Secure Devices: Ensuring your devices are protected when accessing our services.

7. Data Retention

• Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Destruction of Data: Securely disposing of information that is no longer needed.

8. Your Rights and Choices

A. Access and Correction

• Right to Access: You may request access to your personal information.
• Right to Correct: You can request corrections to inaccurate or incomplete information.

B. Opt-Out

• Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions.
• Cookies: Adjust your browser settings to refuse cookies, though this may affect website functionality.

C. Deletion Requests

• Right to Erasure: Under certain circumstances, you may request the deletion of your personal information.

D. Restriction of Processing

• Right to Restrict: You can request that we limit the processing of your personal information under specific conditions.

E. Data Portability

• Right to Transfer: Request to receive your personal data in a structured, commonly used format.

9. Children's Privacy

• Age Restrictions: Our services are not intended for individuals under the age of 18 without parental consent.
• Parental Involvement: For minors receiving services, we require consent from a parent or legal guardian.

10. Third-Party Links

• External Websites: Our website may contain links to third-party sites. We are not responsible for their privacy practices.
• Review Policies: We encourage you to review the privacy policies of any external sites you visit.

11. International Users

• Data Transfer: If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the U.S.
• Consent to Transfer: By using our services, you consent to this transfer.

12. Changes to This Privacy Policy

• Updates: We may update this policy periodically. Changes will be effective upon posting the revised policy.
• Notification: We will notify you of significant changes through our website or direct communication.
• Review Periodically: We encourage you to review this policy regularly.

13. Legal Compliance

A. Health Insurance Portability and Accountability Act (HIPAA)

• Applicability: While we strive to maintain confidentiality, massage therapy practices may not be covered entities under HIPAA. However, we treat your health information with the highest standards of privacy.

B. State Laws

• North Carolina Privacy Laws: We comply with state regulations regarding the protection of personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

• Email: doshabodyworkwellness@gmail.com
• Phone: Coming Soon
• Address: 101 Oakview Commons Way, Suite 123, Holly Springs, NC 27540

15. Consent

By using our services or providing your personal information, you consent to the collection and use of your information as described in this Privacy Policy.

Thank you for trusting Dosha Bodywork & Wellness LLC with your personal information. We are committed to protecting your privacy and providing you with exceptional service.

Ready to book your Massage Service Today?

Online Booking: Here.

Warm regards,

Mr. L.

We look forward to providing you with an exceptional wellness experience. Thank you for giving us a chance to serve you.