Table of Contents
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Introduction
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Program Overview
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Enrollment and Participation
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Earning Points
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Standard Earning Rates
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Bonus Points Opportunities
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Redeeming Points
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Redemption Options
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Redemption Guidelines
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Loyalty Tiers and Benefits
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Point Expiration and Account Activity
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Special Promotions and Events
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Terms and Conditions
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Conclusion
At Dosha Bodywork & Wellness LLC, we value your trust and loyalty. Our Rewards and Loyalty System is our way of thanking you for choosing us as your wellness partner. This comprehensive program offers various ways to earn and redeem points, unlock exclusive benefits, and enhance your overall experience.
The Rewards and Loyalty System allows clients to:
Earn points for every dollar spent on services, add-ons, and retail products.
Redeem points for discounts on future services, add-ons, and products.
Advance through loyalty tiers to unlock additional benefits and perks.
Enrollment and Participation
Automatic Enrollment: All clients are automatically enrolled in the Rewards and Loyalty System upon their first purchase.
Membership Integration: Members participate automatically and enjoy enhanced earning rates and benefits.
Opt-Out Option: Clients may opt out of the program at any time by notifying our staff.
Earning Points
Standard Earning Rates
Non-Members
Earn 1 point for every $1 spent on eligible purchases.
Members
Members earn points at accelerated rates based on their membership tier:
Membership Tier
Points Earned per $1 Spent
Earning Rate Multiplier
Tier 0: Express
1.25 points
1.25×
Tier 1: Basic
1.5 points
1.5×
Tier 2: Standard
1.75 points
1.75×
Tier 3: Premium
2 points
2×
Tier 4: Elite
2.5 points
2.5×
Points are calculated on the pre-tax amount after any discounts are applied.
Bonus Points Opportunities
Referral Program: Earn 500 points for each new client you refer who completes a service.
Birthday Bonus: Receive 200 bonus points during your birthday month.
Social Media Engagement:
Follow Us: Earn 50 points per platform (Facebook, Instagram, Twitter).
Share Your Experience: Earn 25 points for tagging us in a post or story.
Review Submission: Earn 100 points for leaving a review on platforms like Google, Yelp, or Facebook.
Wellness Milestones: Earn 250 points for every $1,000 spent cumulatively.
Bonus points are awarded upon verification and may have specific terms.
Redeeming Points
Redemption Options
Services and Add-Ons: Redeem points for discounts on any massage services and add-ons.
Retail Products: Use points toward the purchase of wellness and retail products available in our center.
Redemption Guidelines
Conversion Rate: 1,000 points = $10 off.
Minimum Redemption: Points can be redeemed in increments of 1,000 points.
Maximum Redemption:
Up to 50% of the total cost of a service or add-on can be covered with points.
For retail products, points can cover up to 25% of the item's price.
Exclusions:
Points cannot be applied toward gratuities, taxes, or fees.
Cannot be combined with certain promotions or special offers unless specified.
Redemption Process:
Inform our staff at the time of booking or check-out that you'd like to redeem points.
Points will be deducted from your account balance accordingly.
Loyalty Tiers and Benefits
Our Loyalty Program includes additional tiers based on cumulative points earned, offering exclusive benefits as you advance.
Tier Levels
Bronze Tier
Points Required: 0 – 4,999 points
Benefits:
Access to earning and redemption of points.
Birthday bonus points.
Eligible for standard promotions.
Silver Tier
Points Required: 5,000 – 14,999 points
Benefits:
All Bronze benefits.
Priority Booking: Early access to new services and promotions.
Complimentary Aromatherapy Add-On on one service per quarter.
5% off retail products.
Gold Tier
Points Required: 15,000 – 29,999 points
Benefits:
All Silver benefits.
Complimentary Upgrade: Upgrade one 60-minute massage to a 90-minute massage per quarter.
10% off retail products.
Exclusive Event Invitations: Access to member-only workshops and wellness events.
Platinum Tier
Points Required: 30,000+ points
Benefits:
All Gold benefits.
Personalized Wellness Consultation annually.
Complimentary Premium Add-On (e.g., Hot Stone, Himalayan Salt Stone) on one service per month.
15% off retail products.
VIP Customer Service: Dedicated support for bookings and inquiries.
Tier status is evaluated monthly, and benefits are applied upon reaching a new tier.
Point Expiration and Account Activity
Point Expiration
Non-Members: Points expire after 12 months of inactivity (no earning or redemption activity).
Members: Points do not expire as long as membership remains active.
Account Activity
Activity Notifications: Receive monthly statements via email summarizing your point balance and activity.
Checking Your Balance:
Online Portal: Log in to your account on our website.
In-Center: Ask our staff during your visit.
Contact Us: Call or email for updates.
Special Promotions and Events
Double Points Days: Earn double points on designated days or during special promotions.
Seasonal Offers: Special opportunities to earn bonus points during holidays or seasonal events.
Member Appreciation Week: Exclusive promotions, discounts, and bonus points for members.
Service Member Bonuses: Additional bonus points for veterans, active military, firefighters, and law enforcement on specific occasions.
Terms and Conditions
Enrollment: By participating, you agree to the program's terms and conditions.
Non-Transferable: Points are non-transferable and cannot be shared or combined between clients.
No Cash Value: Points have no monetary value and cannot be redeemed for cash.
Program Changes: Dosha Bodywork & Wellness LLC reserves the right to modify or discontinue the program at any time with prior notice.
Account Termination: Abuse of the program may result in termination of your account and forfeiture of points.
Discrepancies: Any discrepancies in point balances must be reported within 30 days for resolution.
Privacy: Your information will be handled in accordance with our privacy policy and will not be shared with third parties.
Conclusion
Our Rewards and Loyalty System is designed to enrich your experience at Dosha Bodywork & Wellness LLC. We are committed to recognizing and rewarding your loyalty, ensuring every visit brings you closer to enhanced well-being and exclusive benefits.
Ready to start earning? Book your next appointment and begin accumulating points today!
Text us: Coming Soon
Email: doshabodyworkwellness@gmail.com
Online Booking: Here.
Warm regards, Mr. L. We look forward to providing you with an exceptional wellness experience. Thank you for giving us a chance to serve you.